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MEMBERSHIP EXPERIENCE
Engagement
Spirituality
Education
Tikkun Olam
Success: Growing membership and engagement numbers
ORGANIZATIONAL CAPACITY
Leadership Succession
Operational functions & communication
Financial sustainability
Retention & recruitment
Success: Open, transparent operations, proactive (vs. reactive) leadership
FACILITIES MANAGEMENT
Health, security, and safety
Building and facilities
Technology
Success: Building security/ maintenance and technology is optimized to enhance membership experience.
